Ritual Thanka | Return Policy

Return Policy


You are welcome to initiate an exchange or refund within 21 business days after delivery. However, please note that we only accept returns or exchanges in the event of an error (such as receiving an incorrect or defective item). Refunds issued do not include the original shipping cost, irrespective of whether shipping was paid on the original invoice.

 

Our ultimate goal is to be sure you are 100% satisfied. Please be sure to contact us as soon as possible before returning a damaged or incorrect item at info@ritualthanka.com

 

 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (10-14 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

 

We'll notify you via e-mail of the original order of your refund once we've received and processed the return.

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5 Reviews
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hello world

Hood

Hood

very good

<img src="https://static.wikia.nocookie.net/mrbean/images/4/4b/Mr_beans_holiday_ver2.jpg">

Thank you Ritual Thangka for your amazing work and wonderful warm communication. I'm very grateful for these beautiful pieces of artwork, and so proud to have the two Thangkas adorning my shrine room. They are both spectacular, but this Avalokitesvara (my favourite) is even more magnificent than I could have imagined! I'm also amazed that you got it to me so quickly and safely, despite the pandemic. Thank you!

So gorgeous and well made. A fine piece of work by the Thangka team - thank you.

Wow this Thangka is gorgeous. It is difficult shopping online and choosing brocade but the Thangka team were great And very patient with me. The quality of art work and sewing is incredible. I would recommend strongly that you buy from this shop as you could not do better! 𝐓𝐡𝐚𝐧𝐤𝐘𝐨𝐮 to everyone who made it.

Beautiful, vibrant colors with highly detailed images

I really appreciated the communications with the good people at ritualthanka, they offered excellent customer service and helped me navigate this meaningful purchase. Further, the thangka itself is magnificent and placed on a perfectly suited brocade. I strongly recommend thangkas from ritualthanka, such a rare combination of quality and sincere customer service.