Ritual Thanka | Return Policy

Return Policy

We understand how difficult it can be to choose personal items online. You are welcome to return any item within 30 days of delivery for a full refund. We will also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Refunds do not include original shipping cost (regardless of whether shipping was paid on original invoice).

Our ultimate goal is to be sure you are 100% satisfied. Please be sure to contact us as soon as possible before returning a damaged or incorrect item at info@ritualthanka.com

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (10-14 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We'll notify you via the e-mail on your original order of your refund once we've received and processed the return.

We are here to help.

5 Reviews
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First, I want to say that customer service is more than 100 points and was so good! I bought two higher-quality thangkas, and the quality of the brocade is so unique. Of course, the thangkas are so beautiful. I would 100% recommend it to all my best thangka friends. I wish Ritual Thanka all the best.

Great service by Ritual Thanka, loved the communication and fast delivery.

Seller was very kind to photoshop up three different brocade options with an image of the paining before purchase. Really helped me choose the brocade that would go best with the painting. I appreciate the time and effort the seller put into getting a perfect match. The tailoring only took 48 hours and the item was sent quickly. Arrived two days ahead of schedule too. A beautiful work of art and a very easeful transaction. Thank you.

Was in touch with seller pre-purchase and the responses were quick, thorough, and very helpful. Item shipped quickly, was very well packaged and arrived two days ahead of schedule. This thangka is gorgeous. Very high quality, detailed. Great seller, great service, and a unique piece of art.

Wonderful1 Looks amazing! Thank You!

très beau ,identique à la photo

Incredibly beautiful artwork. Far exceeded my expectations. Great customer service too. Super fast delivery.

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